FAQs

Frequently Asked Questions

 

What does Homivora sell?

Homivora offers home and kitchen decoration products for customers looking to enhance their living spaces.

How long does order processing take?

Orders are generally processed within 1–3 business days.

How long does delivery take?

The estimated delivery time is 3–5 business days after order processing.

Is shipping free?

Yes. Homivora provides free standard shipping on all products.

Will I receive a tracking number?

Yes. Tracking numbers are provided for orders.

What is the order cut-off time?

The order cut-off time is 5:00 PM Los Angeles time, USA.

Can I return an item?

Yes. Homivora accepts returns within 30 days.

What condition must an item be in to qualify for a return?

Items must be unused to qualify for a return.

Who pays for return shipping?

The customer is responsible for the return shipping cost.

How do I request a return?

To request a return, contact Homivora at:

Email: support@homivora.shop
Phone: +1 321 404-6249

Where should I send my return?

Returns should be sent to:

Homivora
961 E 174th St
Bronx, NY 10460
United States

How will I receive my refund?

Approved refunds are issued to the original payment method.

How long does a refund take?

Refunds are processed within 5–10 business days.

What payment methods does Homivora accept?

Homivora accepts:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

How can I contact Homivora?

You can contact us by email or phone.

Email: support@homivora.shop
Phone: +1 321 404-6249

Business Hours: 9:00 AM – 6:00 PM, based on the business location's local time.

Address:
961 E 174th St
Bronx, NY 10460
United States.